Davos: Agentic artificial intelligence (AI) has taken over bots and simple workflows in businesses as the adoption of AI becomes increasingly widespread through end-to-end business transformation, a sector representative told Anadolu.
According to Anadolu Agency, Manos Raptopoulos, chief revenue officer for European tech firm SAP in Asia Pacific, Europe, the Middle East, and Africa, said companies worldwide are seeking to achieve business results through end-to-end transformation by expanding the use of AI. Speaking on the sidelines of the World Economic Forum (WEF) in Davos, Switzerland, Raptopoulos highlighted that AI adoption differs from region to region, but the pace of adoption is largely similar globally.
Raptopoulos noted that leading companies like Microsoft and OpenAI are driving the consumer part of AI. However, in the business sphere, the demand for AI is substantial and consistent, as companies are eager for quicker ways to manage financial operations, improve liquidity, enhance forecasting, and balance supply and demand amid various global challenges.
Agentic AI has become a focal point in discussions with customers, as it can cover a wide range of processes and handle large data volumes. The business value derived from automation, error reduction, and process streamlining with agentic AI is significant, leading companies to transition from simple workflows to more sophisticated AI solutions.
Raptopoulos pointed out a major challenge for tech companies is the rapid pace of innovation while managing technological debt. Companies require swift results, often within weeks or months, necessitating a balance between innovation and addressing existing technological challenges.
Geopolitical tensions and their impact on AI were also topics of discussion at Davos, where the 56th World Economic Forum was held. The demand for faster and more accurate decision-making tools is increasing during times of uncertainty and economic volatility. Business leaders emphasize the need for stability and collaboration to foster economic growth, which aligns with SAP's advocacy for economic cooperation.
Raptopoulos emphasized that Trkiye plays a significant role in SAP's regional plans. Despite not sharing specific plans, he remarked on the adaptability of Turkish companies, which have thrived despite economic and competitive pressures. Turkish companies seek valuable technology solutions at affordable prices, and SAP is focused on finding such elements within the vibrant Turkish market.
SAP, a provider of advanced technology and applications, partners with enterprises of varying sizes and across multiple sectors. SAP Trkiye, operating for 25 years, collaborates with over 60 domestic and global partners, contributing to about 9% of total IT employment in Trkiye. The Turkish subsidiary serves over 1,600 organizations aiming to digitize their operations, with the Turkish cloud market projected to grow by around 35% annually according to SAP Trkiye projections.